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easystory360 wiki

Getting your bearings

Part 1 of 9 · 4 sections

Last updated 10 October 2026 · Written by Philippe and Alixe from explorations360

1Creating your account and confirming your address

You create your account and open your session from the sign-in, sign-up and forgotten password pages. They share the same layout: the form in a card on the left, with the logo and the language flag at the top; on the right, on a large screen, a demonstration 360 story you can explore.

Signing in or creating an account

  • Signing in: the "Adresse email / Identifiant" (e-mail address or username) and "Mot de passe" (Password) fields, the "Mot de passe oublié ?" (Forgot your password?) link and the "Se connecter" (Log in) button. Under "ou continuer avec" (or continue with), three buttons open the session with a Google, Apple or Microsoft account. Two secondary buttons, "S'inscrire" (Register) and "Nous contacter" (Contact us), complete the card.
  • "Je fais partie d'une organisation" (I am part of an organization): this link, at the very bottom, changes the form. You pick your "Organisation" (Organization) from a searchable list, then enter your "Identifiant" (Username) and your password. This is the way in for users created by an account (see users).
  • "Créer un compte" (Create an account): an e-mail address, a "Mot de passe" (Password) of at least 6 characters and its confirmation, then "Créer mon compte" (Create my account). You can also sign up with the same Google, Apple or Microsoft accounts.
  • "Mot de passe oublié" (Forgot your password): you enter your address, then "Envoyer l'e-mail" (Send email). The platform always answers the same thing, whether the address is known or not: "Si un compte existe pour cette adresse, un lien vient d'y être envoyé." (If an account exists for this address, a link has just been sent to it.) This is deliberate: nobody can check whether an account exists. A separate failure message only appears if sending genuinely breaks down. The link you receive opens the "Réinitialisez votre mot de passe" (Reset your password) page.

Confirming your address

An account opens in seconds and the platform is usable straight away. One thing stays pending: your e-mail address is not confirmed yet. An orange banner then sits at the top of every page, "Validez votre adresse e-mail : un lien vous a été envoyé." (confirm your e-mail address, we sent you a link), and only leaves once the confirmation is done.

The orange address confirmation banner, with its two buttons
The banner stays while the address is unconfirmed. It blocks nothing, it reminds.
  • "Renvoyer l'e-mail" (resend the e-mail) asks for the message again and shows "E-mail envoyé." (e-mail sent). The button then stays unavailable for one minute, giving the mail time to arrive: that is a cooldown, not a failure. A short message reports any failure.
  • "J'ai validé" (I have confirmed) asks the platform to check again. If the link has not been opened yet, it answers "Adresse toujours non validée." (address still not confirmed). That message disappears in under a second: watch the banner at the very moment you click.
  • The cross clears the banner for the current session. It comes back the next time the application loads, as long as the address is not confirmed.
The banner after clicking resend, with the "e-mail sent" message
After "Renvoyer l'e-mail", the message appears left of the button, which greys out for the cooldown.

The e-mail and its fallback link

The message you receive is titled "Validez votre adresse e-mail". It holds one sentence, "Une dernière étape - Confirmez que cette adresse est bien la vôtre pour activer toutes les fonctions de votre compte" (one last step: confirm this address is yours to activate every feature of your account), and a "Valider mon adresse" (confirm my address) button. Under the button, the same link is written in full, to paste into a browser if the button does not work, for instance when the mail client blocks remote resources.

The two landing pages

The link opens a platform page showing "Validation en cours…" (confirming), then "Adresse validée" (address confirmed), followed by "Votre adresse e-mail est confirmée. Toutes les fonctions de votre compte sont actives." and a Continuer (continue) button that takes you back to the platform.

The "address confirmed" page, with its Continuer button
The confirmation page. The link only works once.

Opening the same link a second time, or opening it too late, gives the other page: "Validation impossible" (confirmation failed), with, in red, "Ce lien est périmé ou a déjà été utilisé. Demandez-en un nouveau depuis l'application." (this link has expired or has already been used; request a new one from the application). That is normal behaviour: the platform's banner can send a fresh one, with "Renvoyer l'e-mail".

The "confirmation impossible" page, with the expired-or-used link message
The same page once the link is spent. The platform's banner lets you ask for another.

The link works without you being signed in, and from any device: you can open it on your phone while you work on a computer. These two pages follow the light or dark theme of the browser that opens them, not the one chosen in the account menu: their look may vary, their content is identical.

Two cases where the banner does not appear

  • Older accounts, opened before this confirmation was introduced, are exempt: you will never see this banner and there is nothing to do.
  • Accounts created through an identity provider that supplies an already verified address have nothing to confirm and receive no e-mail. The others go through ordinary confirmation.

The first sign-in

On the first sign-in, two screens come before the home page: a four-card introduction, "Créez vos stories" (Create your stories), "Interactivité totale" (Full interactivity), "Simple et rapide" (Simple and fast) and "Aperçu en temps réel" (Real-time preview), then a video titled "Découvrez comment créer votre première story" (find out how to create your first story).

A "Ne pas réafficher" (do not show again) box stops them coming back; they can be turned back on in "Mon compte" (My account), "Préférences" (Preferences) section, with "Afficher le tutoriel" (Show tutorial).

Closing them starts "Installation du modèle en cours…" (installing the template): the platform installs a demonstration story called EXEMPLE-1 while a five-screen carousel introduces the media library, the editor and the rest. So you never land on an empty page.

The "installing the template" screen, with the introduction carousel
The account installs a demonstration story by itself, and fills the wait with a guided tour.

2Platform vocabulary

Seven words come up everywhere in easystory360. Knowing them prevents the most common mix-up: a media file is not a scene. The media is the file; the scene is what you build with it. The platform's interface is in French, so this wiki keeps the on-screen labels in French with their English meaning alongside; the most recently added settings stay in French whatever interface language you pick.

TermWhat it is
StoryA complete immersive experience: a set of scenes linked together, with a beginning, navigation and, if you wish, an ending. The story is what you publish, share and track in the reports.
Scène (scene)A setting the visitor looks around in: a 360 image or video, more rarely a flat media file. A story holds one or more scenes. Each scene carries its own settings (duration, gaze limits, ambient sound) and its events.
Événement (event)An interactive element placed in a scene: a point of interest that shows a text, a question, a sound, an arrow to another scene... It is the basic building block of interactivity (see the event catalogue).
Média (media)A file imported into your library: image, video, audio, PDF, GPS track or 3D object. The same media file can be used in several stories.
VariableA value internal to the story (true/false, number, text or stopwatch) that records what the visitor does. Events can change it and use it as a condition: this is what makes branching journeys possible.
BoxA dedicated account that groups headsets and the content they receive. It is the fleet management tool: one box for the training room, another for the trade show.
Appareil (device)A VR headset or tablet paired with your account, listed in "Appareils" > "Mes appareils" (Devices > My devices). A device can run on its own or be driven by a control tablet, and can be attached to a box.

3How the interface is laid out

easystory360 runs entirely in a recent web browser, with nothing to install. Whatever screen you are on, the page is organised in three areas:

  • The menu, on the left: a narrow column of icons with their labels, the logo at the top. An entry with submenus, such as "Appareils" (Devices) or "Aide" (Help), unfolds them next to the menu. On a small screen the menu folds away and a "Menu" button appears at the top of the page.
  • The central area: the content of the current page (your stories, your library, your reports...).
  • The page header: on the left, the page's icon, title and subtitle; in the middle, the actions specific to that page; on the right, always in the same order, the green "On vous explique ?" (Need explanation?) button, the language flag, full screen, notifications and the account icon, which opens the account menu. Depending on your plan, a "Passer à la formule supérieure" (Update your account) button slots in after "On vous explique ?".

The "On vous explique ?" button opens, in a new tab, the booking page for an appointment with an expert from the team, for a tour of the features. On a very small screen only its phone icon remains. The flag changes the interface language, available in six languages: French, English, Spanish, German, Italian and Breton. Dates on story cards are written in the chosen language.

What you open from a page (a form, a setting, a list) usually arrives in a panel: it opens against the menu, full height, and the page stays visible beside it. Its footer carries a single button, "Enregistrer" (Save), "Valider" (Validate) or "Créer" (Create) as the case may be; to back out, use the cross in the panel header.

Once a story is open, you switch to the editor, which has neither this menu nor this header: it has its own top bar and its own rail of buttons (see the editor). Everything else on the platform follows the pattern above.

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