1Creating your account and confirming your address
An account opens in seconds, and the platform is usable straight away. One thing stays pending: your e-mail address is not confirmed yet. An orange banner then sits at the top of every page, and only leaves once the confirmation is done.
It carries two buttons. "Renvoyer l'e-mail" (resend the e-mail) asks for the message again, and shows "E-mail envoyé." (e-mail sent) before greying out for a moment: that is a cooldown, not a failure. "J'ai validé" (I have confirmed) asks the platform to check again, and answers "Adresse toujours non validée." (address still not confirmed) if the link has not been opened yet.
The e-mail, and its fallback link
The message you receive is titled "Validez votre adresse e-mail". It holds one sentence, "Une dernière étape — Confirmez que cette adresse est bien la vôtre pour activer toutes les fonctions de votre compte" (one last step: confirm this address is yours to activate every feature of your account), and a "Valider mon adresse" button. Under the button, the same link is written in full, to paste into a browser if the button does not work: useful when the mail client blocks remote resources, which it often does by default.
The two landing pages
Opening the link leads to a confirmation page, "Adresse validée" (address confirmed), followed by "Votre adresse e-mail est confirmée. Toutes les fonctions de votre compte sont actives." and a Continuer button that takes you back to the platform.
Opening the same link a second time, or opening it too late, gives the other page: "Validation impossible", with, in red, "Ce lien est périmé ou a déjà été utilisé. Demandez-en un nouveau depuis l'application." (this link has expired or has already been used; request a new one from the application). That is normal behaviour, not an incident: the platform's banner can send a fresh one.
What the platform does meanwhile
On the first sign-in, two screens come before the home page: a three-promise introduction, then a video titled "Découvrez comment créer votre première story" (find out how to create your first story). A "Ne pas réafficher" (do not show again) box stops them coming back.
Closing them starts something else: "Installation du modèle en cours…" (installing the template). The platform installs a demonstration story called EXEMPLE-1 while a five-screen carousel introduces the media library, the editor and the rest. So you never land on an empty page: there is always something to open in order to understand.
2Platform vocabulary
Seven words come up everywhere in easystory360. Knowing them prevents most misunderstandings, starting with the most common mix-up: a media file is not a scene. The media is the file; the scene is what you build with it. The platform's interface is in French; this wiki keeps the on-screen labels in French, with their English meaning alongside. The most recently added settings are written in French whatever interface language you pick, so reading them in French here is the safer habit.
| Term | What it is |
|---|---|
| Story | A complete immersive experience: a set of scenes linked together, with a beginning, navigation and, if you wish, an ending. The story is what you publish, share and track in the statistics. |
| Scène (scene) | A setting the visitor looks around in: a 360 image or video, more rarely a flat media file. A story is made up of one or more scenes. Each scene carries its own settings (duration, gaze limits, ambient sound) and its events. |
| Événement (event) | An interactive element placed in a scene: a point of interest that shows a text, a question, a sound, an arrow to another scene... It is the basic building block of interactivity, detailed in part 4. |
| Média (media) | A file imported into your library: image, video, audio, PDF, GPS track or 3D object. The same media file can be used in several stories. |
| Variable | A value internal to the story (true/false, number, text or stopwatch) that records what the visitor does. Events can change it and use it as a condition: this is what makes branching journeys possible. |
| Box | A dedicated account that groups headsets and the content they receive. It is the fleet management tool: one box for the training room, another for the trade show. |
| Appareil (device) | A VR headset or tablet paired with your account, listed in "Mes appareils" (my devices). A device can run on its own or be driven by a control tablet, and can be attached to a box. |
3How the interface is laid out
easystory360 runs entirely in a recent web browser, with nothing to install. Whatever screen you are on, the layout stays the same:
- The left column: the main menu, a vertical bar of icons with their labels, giving access to every section of the platform.
- The central area: the content of the current section (your stories, your library, the editor...).
- The top bar: the page's contextual actions, an "On vous explique ?" (shall we explain?) button, the switch to full screen, the interface language selector, notifications and your avatar, which opens the profile menu. Depending on your contract, a "Passer à la formule supérieure" (upgrade your plan) button also appears there.
Once a story is open, you switch to the editor, which has a layout of its own (described in part 3). Everything else on the platform follows the pattern above.
4Menus and submenus
The left-hand column is built around six main working menus, STORY, BIBLIOTHÈQUE (library), PORTFOLIO, GESTION (management), RAPPORTS (reports) and MODÈLE (templates), plus a few service entries.
| Menu | Submenus | What it is for |
|---|---|---|
| STORY | - | The list of your stories: creation, editing, duplication, publishing. |
| BIBLIOTHÈQUE (library) | - | All your imported media: images, videos, audio, PDF, GPS, 3D objects. Detailed in part 2. |
| PORTFOLIO | - | Your public showcase: a shareable page gathering the published stories of your choice. |
| GESTION (management) | Mes appareils (my devices) · Organisation des contenus (content organisation) · Mes quiz (my quizzes) · Mes box (my boxes) · Accueil des casques (headset home) · Mes utilisateurs (my users) | Hardware and people: headset pairing, content groups, your reusable question sets, boxes, the welcome hall displayed in the headsets, your users' accounts. |
| RAPPORTS (reports) | Statistiques (statistics) · Formulaire (form) | Your stories' audience (views, durations, location) and the answers collected by your form events. |
| MODÈLE (templates) | Médias · Story | Ready-made media and sample stories provided by the platform, to copy into your account for a quicker start. |
| MON ABONNEMENT (my subscription) | - | Your current plan and your invoices. |
| ACADÉMIE (academy) | - | Tutorials and training resources (external link). |
| FAQ | - | The built-in FAQ. |
| SUPPORT | - | The direct contact form to the team. |
The profile menu
At the top right, your avatar opens the profile menu:
- "Mon compte" (my account): your personal details, storage space, working languages, AI feature activation and account security.
- "Theme": the interface appearance, either "Sombre" (dark), "Clair" (light) or "Auto" (the interface then follows your system setting).
- "Déconnexion" (sign out). For a shared-library user, the "Mon compte" entry does not appear: the menu is then limited to the theme and signing out.
Confirming your email address
When an account is created, a confirmation email is sent to the address entered. Until the link it contains has been opened, an amber banner sits at the top of every page of the platform: "Validez votre adresse e-mail : un lien vous a été envoyé." (confirm your email address, we sent you a link).
The banner carries three commands:
- "Renvoyer l'e-mail" (resend email): sends the message again. The button stays unavailable for one minute after a successful send, giving the mail time to arrive. A short message confirms the send, or reports a failure.
- "J'ai validé" (I've confirmed): re-reads your account state straight away. If the address is still not confirmed, the banner answers "Adresse toujours non validée." (address still not confirmed).
- "Masquer" (dismiss): the cross clears the banner for the current session. It comes back the next time the application loads, as long as the address is not confirmed.
You do not need to click "J'ai validé": if you open the link from your phone, the banner clears itself when you come back to the platform tab.
What the link does
The link opens a platform page showing "Validation en cours…" (confirming), then one of two outcomes:
- "Adresse validée" (address confirmed): "Votre adresse e-mail est confirmée. Toutes les fonctions de votre compte sont actives." A "Continuer" (continue) button takes you back to sign-in.
- "Validation impossible" (confirmation failed): the link has expired or was already used. Ask for a new one from the banner, with "Renvoyer l'e-mail".
The link works without you being signed in, and from any device: you can open it on your phone while you were working on a computer.
Two cases where the banner does not appear
- Accounts opened before this confirmation was introduced are exempt. If your account is an old one, you will never see this banner and there is nothing to do.
- Accounts created through an identity provider that supplies an already verified address have nothing to confirm and receive no email. The others go through ordinary confirmation, like a classic sign-up.
The forgotten password message
On the forgotten password screen, the platform now always answers the same thing: "Si un compte existe pour cette adresse, un lien vient d'y être envoyé." (if an account exists for this address, a link has just been sent to it). It will not tell you whether the address is known, and that is deliberate: it prevents anyone from checking whether an account exists. A separate failure message only appears if sending genuinely breaks down.